Privacy Policy

1. General Information

At STELL & RAL we are committed to protecting the privacy of our clients, suppliers, and website users. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide us through our website and other communication channels.

STELL & RAL is located at Carr. México-Piedras Negras #4469, Zona Industrial, 78421, San Luis Potosí, S.L.P., Mexico. By using our website or providing us with your information, you accept the practices described in this policy.

2. Data We Collect

We may collect the following types of personal information when you interact with us:

• Identification data: full name, company name.
• Contact data: email address, phone number.
• Request information: the subject and content of messages sent through our contact form.
• Technical data: IP address, browser type, and operating system (collected automatically when you visit the site).

3. Use of Information

The personal information we collect is used exclusively for the following purposes:

• Responding to your inquiries and quote requests.
• Providing information about our industrial recycling services.
• Coordinating the logistics of collection, material purchasing, and other contracted services.
• Complying with applicable legal and regulatory obligations.
• Improving the browsing experience and functionality of our website.

4. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include the use of encrypted connections (HTTPS), secure storage, and restricted access to information.

5. Sharing of Information

We do not sell, rent, or share We do not sell, rent, or share your personal information with third parties for commercial purposes. We may only share your data in the following cases:

• When necessary to comply with a legal obligation or a request from a competent authority.
• To protect our legitimate rights, safety, or property.
• With your prior, express consent.

6. ARCO Rights

In accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties, you have the right to Access, Rectify, Cancel, or Object (ARCO rights) to the processing of your personal data. To exercise these rights, you can contact us through:

7. Cookies

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device. You can configure your browser to reject cookies, although this may affect the functionality of some sections of the site.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the corresponding update date. We recommend reviewing this policy periodically to stay informed about how we protect your information.